Teen Health 11-19 Service
What is Teen Health?
Teen Health is a team of caring and dedicated Health and Wellbeing Officers who work across Leicestershire and Rutland to provide health and emotional wellbeing advice and support. We focus on young people of secondary school age and above, working hand in hand with you either at your secondary school or within your local community.
Our service is proudly organised by Leicestershire and Rutland County Councils, as part of the early help service. We collaborate with various other services and partners to ensure that every child and young person can stay healthy, happy, and safe.
What does Teen Health do?
At Teen Health, our ultimate aim is to help all children and young people in Leicestershire and Rutland live healthier and happier lives. We provide support through a range of options such as group work, workshops, and one-to-one sessions. The team can also help you get in touch with other services if you need.
Did you know?
Teen Health can help you with a range of different issues
- Problems with friendships
- Sexual health advice
- Supporting you to access to contraception and testing
- Boosting confidence and self-esteem
- Coping with starting a new school
- Building positive relationships
- Dealing with exam stress
- Accessing support for physical health
- Receiving advice on drugs and alcohol
- Overcoming feelings of sadness or worry
- Staying healthy and safe
How confidential is the service?
When you work with us, your privacy is important. Rest assured that our conversations will remain confidential, and we won't share anything without your permission, unless it is necessary to ensure your safety.
Where does Teen Health work?
Our Health and Wellbeing Officers are present in most secondary schools in Leicestershire and Rutland. Additionally, we organise activities and sessions within the community, especially during school holidays.
To find out who is working in your school, click the "Where do you study?" button at the top of the page.
How will Teen Health support me/work with me?
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Health Topics
If you are not ready to speak to a Teen Health Officer, there is lots of information on our Health Topics pages that can support you. Click on the tab at the top to find different categories of topics. All pages have links to information you can trust.
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Drop in sessions
Some schools provide drop-in services where you can visit a Health and Wellbeing Officer without an appointment or referral. We are here to support you or guide you to more suitable services if needed.
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1-2-1 sessions
After receiving a referral, a Health and Wellbeing Officer will contact you to arrange a meeting. In the initial session, they’ll discuss your needs and determine the best support plan, meeting you at your school or in the community.
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Group work
If you’re facing challenges shared by other young people, we might invite you to attend one of our supportive groups at school or in the community.
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Events
From time to time, we organise special events focusing on topics like staying healthy and safe, where we collaborate with other services to provide valuable information.
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Referrals
What is a Referral?
A referral is a way for you or someone who cares about you to request support from our service. It helps us understand your needs better and decide if our service is the right fit for you. You can complete the referral form yourself. Alternatively, teachers, parents, or anyone else who works with you can do it on your behalf.
If someone else has made a referral on your behalf, we will still ask for your consent to work with us.
What happens after a referral is made?
Once we receive a referral, our team will review the information provided to understand your needs. If we can support you, a Health and Wellbeing Officer will contact you to arrange a meeting. In this initial session, we'll discuss your requirements and work together to plan positive sessions tailored to your needs.
If we cannot provide the support you need, we will offer suggestions for other services or options that can meet your requirements.
How do I contact a Health and Wellbeing officer?
To access our service, get in touch with the Health and Wellbeing Officer at your school. If you're unsure who they are, ask your school reception, pastoral team, or teachers.
Alternatively, you can refer yourself or someone else via the referral forms in the links below
For those not in secondary school, use the forms above to seek help from us.
Our service operates during normal office hours, 9am – 5pm, Monday to Friday. We provide support all year round and this includes during school holidays, except for Christmas and the Bank Holidays.
By using the "Where do you study?" button at the top of this page, you can view the information about your Health and Wellbeing Officer.
True or False?
True or false?
False
We maintain confidentiality unless it’s essential to keep you safe. If you wish, we can keep adults in your life informed, but only with your agreement.
True or false?
False
While we can assist with many challenges, there are some areas where we might not be the best fit. In such cases, we will guide you to the appropriate service or organisation for help.
True or false?
True
Our service is open to all young people within the specified age range.
True or false?
False
Any young person can ask for support themselves. For more information please refer to our section on confidentiality.
True or false?
True
Our team of experienced Health and Wellbeing Officers is managed within the Children and Family Wellbeing Service and Rutland Early Help Service and overseen by Public Health, ensuring reliable and trustworthy advice.
True or false?
False
We are here to help with any problems, big or small, to keep you healthy, happy, and safe.
What if I need urgent help?
For any emergency call 999 or attend the local Accident and Emergency department.
If you have an urgent health issue call 111 or visit 111.nhs.uk to speak to the NHS. They are available 24/7 and can guide you to appropriate help if necessary.
For urgent mental health concerns, call the Central Access Point at 0808 800 3302, available 24/7.
At Teen Health, we're here for you, every step of the way, supporting you on your journey to a healthier and happier life. Reach out to us today, and let's work together to achieve your well-being goals!
